Terms & Conditions
Welcome to Viogen Labs UK. By accessing or using our website (viogenlabs.uk), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By visiting, browsing, or making a purchase on ViogenLabs.uk, you confirm that you are at least 18 years old and agree to these Terms & Conditions. If you do not agree, you must discontinue using our website immediately.
2. About Viogen Labs UK
Viogen Labs UK is an online retailer offering performance enhancement products, research compounds, and supplements. All products listed are intended strictly for responsible use in accordance with applicable laws and guidelines.
3. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site.
You must not:
- Attempt to gain unauthorised access to our website or servers
- Interfere with site performance or security
- Use our content for commercial purposes without written permission
4. Product Information & Disclaimer
While we strive to ensure that all product descriptions, images, and details are accurate, Viogen Labs UK does not guarantee that all information is always complete or error-free.
Products sold on this website are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a licensed healthcare professional before use.
5. Orders & Payments
When you place an order, you agree that:
- All information provided is accurate
- You are authorised to use the selected payment method
- Your order is subject to acceptance and availability
We reserve the right to cancel or refuse any order if fraud or violation of these terms is suspected.
Payments processed through our secure system must be completed in full before dispatch.
6. Pricing & Availability
All prices listed on the website are in GBP (£). Prices may change without prior notice.
We make every effort to ensure stock availability; however, if a product becomes unavailable after purchase, you will be notified and offered a refund or alternative option.
7. Shipping & Delivery
Delivery timelines are estimates and may vary due to unforeseen circumstances.
By placing an order, you acknowledge that:
- Delivery delays do not constitute grounds for compensation
- Responsibility transfers to the customer upon delivery to the provided address
Further details are available in our Shipping Policy.
8. Returns & Refunds
Returns are accepted only for unopened, unused products in their original condition.
Customers must contact us within 7 days of delivery to initiate a return.
Refunds are issued based on eligibility and in accordance with our Refund & Return Policy.
9. Intellectual Property Rights
All content on ViogenLabs.uk including text, logos, images, graphics, and website design is the property of Viogen Labs UK and protected by copyright laws.
No part of the website may be reproduced or distributed without written permission.
10. Limitation of Liability
Viogen Labs UK is not liable for:
- Any indirect, incidental, or consequential damages
- Improper or unauthorised use of products
- Losses resulting from website downtime or technical issues
Use of products purchased from our website is solely at the customer’s risk.
11. Privacy & Data SecurityYour privacy is important to us.
All personal information is handled in accordance with our Privacy Policy and UK GDPR regulations.
12. Modifications to Terms
We reserve the right to update or change these Terms & Conditions at any time. Changes become effective immediately upon posting on this page. Continued use of the website indicates acceptance of the updated terms.
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes will be handled exclusively in UK courts.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us through our support page or email.